Pega Solutions
Smarter Workflows. Better Customer Experiences.
Streamline processes, optimize customer journeys, and enable real-time business decisions with Pega solutions.
Intelligent Automation
Customer Journey Orchestration
Real-Time Decisioning
Certified Pega Expertise
Delivering measurable outcomes from Day 1 of your Pega journey.
Enterprise Pega Solutions Powered by AI & Automation
25+ years of experience delivering scalable BPM, AI-driven workflows, customer decisioning, RPA, and digital transformation solutions across industries.
25+
Years Pega delivery
100+
Pega projects delivered
50%
Improvement in AI-Led straight-through processing
40%
Faster delivery with reusable accelerators
Our certified Pega LSAs, Architects, and Decisioning Consultants specialize in:
End-to-end Pega delivery — from strategy and design to implementation and support.
BPM & Case Management
We build scalable process orchestration, SLA-driven workflows, intelligent routing, and multi-stage lifecycle solutions.
Customer Decision Hub (CDH) & Next Best Action
We develop next-best-action strategies, adaptive decisioning models, and AI-assisted workflows.
Pega GenAI & Blueprint
AI-accelerated application design with automated case types, data models, and UI generation from natural language inputs.
Constellation UI & Modern UX
Pega Constellation-based modern UI with responsive design, accessibility compliance, and legacy application migration support.
Pega Robotics (RPA)
Attended and unattended Pega RPA automation for contact center, batch processing, data entry, and multi-system workflows.
Pega DevOps & CI/CD Automation
Automated Pega CI/CD pipelines with GitHub, Jenkins, PegaUnit testing, and deployment automation.
DX API & Headless Pega
Developed modern React and Angular frontends powered by Pega DX APIs for headless enterprise experiences.
AI-Powered Intelligent Automation
Implemented NLP-powered Email Bots and Chat Bots for intelligent customer service and workflow automation.
Deep domain expertise across industries
We deliver enterprise-scale Pega solutions across banking, healthcare, insurance, and retail driving efficiency and better customer outcomes.
Financial Services
Smart Dispute (Visa VCR, Mastercard, Amex), Smart Investigate fraud, CLM/KYC onboarding, Collections management, and Product Composer for loan origination and account opening.
Healthcare
Prior authorization workflows, care management, FHIR R4 integration for clinical data exchange, population health stratification, and STARS/HEDIS measure management.
Insurance
Smart Claims for P&C and group health FNOL through settlement, SIU referral, ISO Claim Search integration, and state-specific compliance controls.
Retail & Manufacturing
Sales automation, CRM with AI co-pilots, warranty entitlement and claims management, and dealer/partner engagement via digital communication channels.
Why CittaCore for Pega
What sets our Pega practice apart
Pega Certified LSAs
Pega DecisioningConsultants
Pega GenAI & BlueprintExpertise
Pega UI Specialists
Pega Partner